Quality Management System
The Penflex Quality Management System
Penflex is dedicated to providing superior quality in all it does, from manufacturing high quality products to providing unsurpassed customer service. Its Quality Management System is Penflex’s commitment to each customer that quality and customer satisfaction come first.
The Penflex Quality Management System (Penflex QMS) is made up of the following parts:
- Quality Policy
- Quality Objectives
- Manual
- Procedures
- Forms
- Instructions
An ISO 9001:2015 Organization
Penflex operates a Quality Management System which complies with the requirements of ISO 9001:2015 for the scope of design and manufacture of flexible metal hose and braid products for uses including critical applications. Penflex also holds the respective Certificate of Registration issued by The British Standards Institution.
Penflex Quality Department
Please meet our Director of Quality Jess Bruzzese. A long-time member of the leadership team, Jess spent time as assistant production manager before moving into her current role as head of quality. Here she is to introduce herself!
Supporting Customer Quality Requirements
Customers may have industry or application-specific requirements and require proof that requirements were met before a product can be put into service. Our quality department provides the confirming documentation along with the product.
Here are a few examples of paperwork provided upon request.
Material Test Reports (MTRs)
MTRs are collected from our strip, wire and fitting suppliers to confirm the chemical composition of raw materials sits within allowable ranges for each alloy.
Test Procedures
Penflex’s standard assembly test procedure includes a 60-second air under water test followed by a hydrostatic test. Single-braided hoses are tested to 1.5x working pressure; multi-braided to 1.1x. Documentation can be provided to confirm our standard test process was carried out or to verify we followed your specific requirements.
Here are a few examples of test records available:
- Air Under Water
- Hydrostatic
- Mass Spectrometer
- Visual Testing
- Dye Penetrant
Welding Procedures
We sometimes get requests for our weld procedures, in which case we can supply the Procedure Qualification Record (PQR).
Conflict Minerals Reporting
To help combat human rights abuses tied to mineral mining, U.S. law requires public companies to report the sources of tin (found in bronze), tantalum, tungsten (Hastelloy C-276), and gold. While Penflex isn’t publicly traded, we’ve proactively traced the origin of our raw materials, working with suppliers to identify smelters and verify sourcing. Our Conflict Minerals Reporting is updated regularly.
Every request is handled with care and attention—it takes time to compile these materials, but we know what they mean to your team! That’s why we do it.